Job Description

Chief Financial Officer

Live events are fun.

Concerts, sporting events, festivals we make lifelong memories enjoying live events with friends and family.

Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.

The worlds best companies use TicketManagers industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to postevent reporting, and proving just how valuable live events can be.

TicketManager is an official partner of the New York Jets, Philadelphia Eagles & Phillies, Capital One Arena, Texas Rangers, Houston Texans, LAFC, Seattle Seahawks, and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.

TicketManager serves a whoswho of global brands including Fortune 500s, local businesses and eventthe NBA, NFL, NCAA, and NASCAR.

We are looking for a handson, strategic CFO to build the systems, processes and insights needed for its next stage of growth. The CFO will design and scale the finance function, driving discipline in forecasting, reporting, and datadriven decisionmaking while partnering closely with the CEO, executive team, board, and sponsor.

Responsibilities

• Financial Strategy. Oversee the Companys strategic financial processes including financial analysis, forecast models, benchmarking, budgeting, reporting, etc. Establish and measure KPIs for the business to assess and evaluate performance with regard to short and longterm operational goals. Ensure the company maintains financial discipline while pursuing ambitious growth initiatives.
• Strategic Leadership & CrossFunctional Collaboration. Act as a bridge between finance and other teams to provide financial insights that guide decisionmaking. Work crossfunctionally with executives to identify opportunities across pricing, vendor optimization, incentive plans, risk management, etc.
• Modeling and Forecasting. Establish an effective driverbased financial modeling system to support all aspects of financial and strategic planning, ensuring they accurately capture the nuances of TicketManagers SaaS business. Continuously refine forecasts to inform both daytoday decisions and longterm strategy.
• Planning & Budgeting. Lead and manage the financial and operational planning processes, including annual planning and quarterly reforecasting. Define the KPIs used to measure success, establish targets, and drive accountability to the companys objectives and goals by implementing an operating system and cadence with the executive team.
• Pricing and Profitability. Partner with department leaders to evaluate and optimize pricing models across recurring, usage, and services. Build frameworks to measure profitability by product, customer size, and channel, ensuring insights guide future strategic growth decisions.
• Operating System Design and Implementation for Scale. Work crossfunctionally with department leaders to develop and implement scalable operational systems and processes, leveraging bestofbreed technology and/or building processes inhouse where appropriate.
• Capital Planning and Treasury. Manage cash flow, treasury functions, and banking relationships, including the companys ARRbased debt facility. Develop capital plans to ensure sufficient liquidity for growth.
• Investor and Board Relations. Work alongside the CEO to represent TicketManager to its board and sponsor. Provide consistent financial updates and insights, ensure alignment on performance metrics, and build confidence in the companys financial health and scalability.
• Accounting, Compliance & Tax. Oversee the outsourced accounting functions, ensuring GAAP compliance, accurate reporting, and sound fiscal management. Lead the companys relationships with its auditors, including managing the companys tax strategy for optimization.
• Finance Function BuildOut. Establish TicketManagers first internal finance team, building inhouse capabilities to complement an outsourced accounting function. Begin with a lean structure focused on FP&A while laying the foundation for a scalable, highperforming department that can support their longterm growth path.
• Financial Systems. Oversee and optimize financial systems, including Sage Intacct and Power BI. Ensure systems are integrated, scalable, and aligned with business needs. Lead system upgrades and new implementations to support accurate reporting, compliance, and decisionmaking.
• Culture and Team Leadership. Build, inspire, and mentor a missiondriven finance organization. Create a culture of ownership, transparency, and accountability, where financial insights empower decisionmaking across the business. Serve as a visible leader within TicketManager, contributing to a culture of high performance and shared success.

Desired Skills and Experience

The successful candidate will be able to demonstrate how they have led, transformed, and scaled finance and accounting teams, systems, and processes in the past. An expertlevel understanding of strategic and financial planning, SaaS metrics, operational KPIs & P&L fundamentals.

• Experience. 10+ years of progressive finance experience, with at least 4+ years in leadership positions. Preference for candidates with a career track rooted in FP&A, forecasting, and modeling. Ideally experience operating in a private equity environment.
• Business & Scale. Experience in a SaaS business is required, ideally with middlemarket or enterprise customers. Ideally in a similar growth path of scaling from $30M to $75M+ ARR.
• Modeling. Deep experience creating and iterating financial models. Background in investment banking or private equity is a plus, demonstrating the rigor needed to drive analysis and decisionmaking.
• M&A and Capital Markets. While not a primary focus, prior exposure to buyside diligence or integration is beneficial, as well as experience from exits (sale or IPO), recaps and debt transactions.
• Hands On. Experience managing lean, highoutput teams and building scalable processes. Skilled at mentoring earlycareer marketers while also driving execution personally. Known for bringing clarity, urgency, and accountability.
• Systems. Familiarity with Sage Intacct and BI platforms (Power BI preferred). Proven ability to integrate systems and create efficiency across financial and operational data flows.
• Style. A simplifier of complex topics, able to communicate effectively across the organization. Brings executive presence and gravitas to partner with the CEO and board. Should be a doer that focuses on getting things done with a bias to action.
• Projects. Ability to manage multiple concurrent initiatives, from implementing financial systems to creating dashboards, while maintaining a focus on accuracy and scalability.
• Ownership Mentality. Operates as a true business partner with an ownership mindset. Understands how their actions, deliverables, and mentorship impact the broader organization.

Location

This role requires being in the LA or NYC office 45 days per week.

TicketManager Highlights

• $250,000-$275,000+ bonus + equity
• Role is InOffice, 45 days per week
• 401k & Company Match
• Health Benefits (Medical, Dental, Vision)
• Unlimited PTO
• Quarterly Live Event Credit
• Monthly Happy Hours & Volunteering
• Fun Company Perks

Benefits

• Inc. 5000 fastestgrowing private company by Inc. Magazine six years in a row
• Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
• 4.5 out of 5 Glassdoor rating
• Used by over 4,000 globally known companies including ~15% of the Fortune 500

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