Job Description

About Oshkosh AeroTech, an Oshkosh company

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people's lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

Join Oshkosh Aerotech as a Dispatcher, where you will work with onsite maintenance teams and efficiently schedule technicians to maximize operational resources. You'll manage incoming work orders, maintain accurate records within the CMMS, and act as the primary liaison between customers and vendors. Ideal candidates possess excellent organizational and communication skills, enjoy dynamic environments, and are committed to safety and teamwork.

OUR BENEFITS ?

Joining Oshkosh Aerotech means becoming a valued member of a dynamic team with a comprehensive benefits package, including medical, dental, vision coverage, 401K, and more!?

YOUR IMPACT ?

These duties are not meant to be all-inclusive, and other duties may be assigned.

• Coordinate customer service needs with onsite maintenance teams.

• Handle phone inquiries, enter work orders, and maintainaccurate CMMS records.

• Schedule technicians efficiently, maximizing resource utilization.

• Serve as primary contact for customers and vendors.

• Generate operational reports and recommend efficiency improvements.

• Comply with company safety protocols and collaborate effectively in a diverse environment.

MINIMUM QUALIFICATIONS ?

• High School diploma or GED equivalent.

• Valid Driver's License.

• Ability to obtain airport security clearance.?

• 2+ years of related experience in customer service or dispatching

• Availability to work day or night?shift including weekends and holidays.?

PREFERRED QUALIFICATIONS ?

• Experience in airport operations.

• 2+ years of related experience with data entry, scheduling workloads, and processing work orders

• Excellent customer service and interpersonal skills.

• Basic proficiency with computers and common software applications.

PHYSICAL DEMANDS? ?

While performing the duties of Dispatcher, the employee is regularly required to stand; walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to climb or balance and work in small spaces. Ladder work required. The employee must regularly lift and/or move up to 50 pounds. Ability to work in outside weather conditions on an airport ramp around aircrafts and the confined areas of baggage conveyor systems. Specific vision abilities required by this job include good close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Good hand / eye coordination is required.

WORK ENVIRONMENT ??

The work environment is similar to airport operation with vehicular traffic. The employee is regularly exposed to moving mechanical parts, high, precarious places, outside weather conditions, fumes or airborne particles, toxic or caustic chemicals, cold, and vibration. The noise level in the work environment is usually loud. Employees will work on an airport ramp around aircrafts and around heavy equipment.

Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com .

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

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