Job Description
District Manager, Boston and Connecticut
OUR STORY:
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands,
Company Description
OUR STORY:
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
Our Code
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness.We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details . We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next . Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you
Job Description
The District Manager is fiscally responsible for sales productivity and operational efficiency for all five Equinox Shop locations in his/her designated territory. He/she is responsible for staffing positions and training them to operate Shops according to standard. The District Manager motivates the sales team in their territory to ensure we provide the highest level of customer service to all Equinox members and guests.
The District also takes direction from the Regional Manager, club management and the Retail Corporate team on business strategy and action plans, assisting them in ensuring maximum productivity and compliance with all company policies and procedures within their individual territory.
Responsibilities
TALENT MANAGEMENT:
Responsible for ensuring proper coaching, training and developing both new and tenured Shop MODs and Style Advisors in their territory, managing the process by identifying top trainers on his/her existing team, and personally training each new employee
Assists Regional Manager, club management and the Retail Corporate team with hiring, training, coaching and development of Shop staff
Creates a succession plan within the District/Region
Sales & Service
Achievement of assigned monthly sales goals for their District
Coaches and develops MODs and Shop Associates in selling tactics, tools and understanding key business metrics
Ensures an unparalleled customer experience for all visitors to The Shop and to Equinox
Acts in the best interest of the member when resolving issues related to The Shop
Maintains knowledge of all club and Shop services, programs and products
Understands the member and demographic of each club in his/her territory
Engages in his/her local community, and assists Shop teams with doing the same
Operational Excellence
Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies
Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks
Assists Regional Shop Manager, club management and/or the Retail Corporate team with scheduling and shift coverage
Completes/administers timely and thorough Shop Visit Audits, both formal and informal in nature
Product & Presentation
Ensures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code
Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
Ensures Shops within territory are visually enticing through personal know-how, and through timely and complete communication with his/her Regional Shop Manager, club management and the Retail Corporate team
Decision Making
Seeks creative solutions to challenges
Adapts management style as needed
Assesses and implements proper time management and activity during each visit to a store in his/her territory
Professional Dimension
Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
Maintains working knowledge of happenings and general standards and practices outside of The Shop in other departments to encourage camaraderie and team spirit
Complies with and enforces all company policies and procedures; embraces and supports company initiatives
Communicates clearly and effectively at all levels with both tact and diplomacy
Understands when and how to self-assess and course-correct
Successful through others
Receptive to feedback and able to modify as needed
Resolves personnel concerns fairly and in a timely manner
Qualifications
To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:
BS/BA degree or equivalent combination of education and experience sufficient to successfully perform essential functions of the job.
1-2 years in retail management
Proven leadership ability, and the ability to take direction
Experience in a customer service business; preferably in retail
Excellent verbal and written skills
Ability to communicate effectively in order to relay product knowledge and services
Basic computer skills and retail math knowledge
Hardworking and diligent, possessing both honesty and personal integrity
Excellent time management, organizational, problem solving and communication skills
Ability to utilize new techniques and ideas
Be available to work a varied schedule, based on the needs of our unique retail business
Physical requirements: lift/carry/move 40 lbs minimum including fixtures and product
Ability to actively supervise a sales floor
Able to travel to other Shops within the territory
Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
We offer competitive salary, benefits and industry leading commission opportunities for club employees
Complimentary Club membership
Discounts on services, products and much more
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Seniority level Seniority level Not Applicable
Employment type Employment type Full-time
Job function Industries Wellness and Fitness Services
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Job Tags
Full time, Local area, Shift work,