Job Description

Overview

Join to apply for the Leasing Agent role at CAPSTONE REAL ESTATE SERVICES, INC.

Description not provided beyond the responsibilities and qualifications listed below.

Responsibilities

• Performs all sales and leasing activities to achieve the communitys revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
• Stays informed about current market and competitor conditions that may impact the communitys occupancy and sales results; develops and implements short- and long-term marketing plans and goals to sustain occupancy; follows the communitys policies related to concessions, specials, and other programs to boost occupancy.
• Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
• Uses the on-site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture demographic and other information about existing and future residents.
• Ensures that the community and show units meet show quality standards by daily inspecting the marketing corridor and leasing tour, communicating maintenance/upkeep needs to the maintenance team, merchandising a physically appealing show unit/model and amenities, and preparing the leasing office for daily activities.
• Follows up with prospects and new residents to ensure satisfaction by sending e-mails, thank-you notes, cards, or making calls to finalize decisions to lease and/or renew.
• Executes activities in support of the lease renewal program by preparing renewal letters and packages, meeting with renewing residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
• Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey requests to the appropriate individuals.

Minimum Qualifications

• Two years of Leasing experience in the Multifamily industry
• Solid sales and customer service skills
• Ability to work well in a team environment
• Active listening skills and willingness to learn
• Ability to pay close attention to detail with a high degree of accuracy
• Strong communication (written and verbal) and interpersonal skills
• Good organizational and time management skills
• Strong computer skills
• Tax Credit Experience Required
• Weekends Required

CRIMINAL HISTORY RECORD: If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). Capstone does not employ individuals with certain criminal offenses; exceptions may apply in special situations depending on the crime and timing.

DRUG SCREENING: If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test.

EOE M/F

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Management

Job Tags

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