Job Description

We are looking for a Medical Assistant to provide direct and indirect patient care activities and perform clerical duties. University Health is known and recognized as a teaching hospital and a network of outpatient healthcare centers. As a partner with UT Health San Antonio, we are consistently recognized as a leader in advanced treatment options, new technologies, and clinical research. We are one of the largest employers in Bexar County with more than 8,000 employees and more than 1900 physicians and resident physicians. We are committed to delivering patient-centered, culturally competent and high-quality healthcare for adults and children, based on a strong foundation of outcomes-based research and innovative teaching. Care for the comfort and personal needs of patients. Collects, interprets and documents information related to patient care accurately and efficiently. Performs procedures as directed by the Medical Director. (Maintains quality control logs in the area of assignment for CLIA waived labs. Administers medications and immunizations in accordance with clinical policy. Documents and bills appropriate for all nursing charges Providing clerical support for patients includes preparing lab requests, scheduling appointments, contacting patients by telephone to reschedule canceled clinic appointments, obtaining referral authorization for the initial visit and any requested follow-up visits to a Specialty Care Physician. Informs patients when referral is authorized and facilitates scheduling of specialty appointments and/or ancillary services and other computer functions as applicable Perform telephone call reminders for scheduled appointments. Demonstrates competence to perform assigned patient care responsibilities in a manner that meets the age-specific and developmental needs of patients served by the department. Appropriately adapts assigned patient assessment, treatment and/or care methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each patient served. Supports University Health System mission, vision and values. Demonstrates established customer service behaviors and standards. Treat all customers with courtesy, dignity, respect and professionalism. A high school diploma or GED is required. A Medical Assistant diploma from an accredited school or certification from an approved credentialing body for medical assistants is required. Must have a current American Heart Association Healthcare Provider Basic Cardiac Life Support (BLS) Card. National certification as a registered Medical Assistant is preferred. One-year experience in a clinic, doctor's office or ambulatory care setting is preferred. Designated cash handlers must successfully complete the Patient Services Cashier course and be designated as a Patient Services Cashier during the initial probationary period.

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