Job Description

Overview

WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

Being a leader means more than providing entertainment. We are committed to values like diversity and sustainabilityfor our community, our team members, our vendors, and our planet. We are changing entertainment. Follow us. Equal Opportunity Employer

Responsibilities

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
• Maintain balanced work station.
• Maintain ticketing and jackpot kiosks on the gaming floor, including filling, dropping, and balancing.
• Maintaining lottery ticket stations on the gaming floor, including dropping and balancing.
• Pay out patrons jackpot winnings.
• Complete paperwork and currency exchanges for Cashiers, VLT, and F&B.
• Complete F&B nightly drops.
• Verify money from Soft Count.
• Prepare funds for deposit to bank.
• Run loose coins from bank for ticketing kiosk fills.
• Be knowledgeable and comply with Title 31 regulations.
• Answer phone calls with proper phone etiquette.
• Comply with state, company, and department policies and regulations.
• Other duties, as needed

Qualifications

• Must be 21 or older
• Must have High School Diploma or GED
• Must have outgoing, energetic and enthusiastic attitude.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• A minimum of one year of cashiering and experience and/or money handling experience.
• Able to promptly and accurately follow instructions given by Supervisor or Manager.
• Must qualify for licensing by Ohio Lottery Commission.
• Must be able to navigate multiple computer programs.
• Must be able to pass background check and credit check.
• Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
• Must have open availability including all three shifts, weekends, and holidays.

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