Job Description

Job Title: Police Records Technician

Under general supervision, the Police Records Technician performs all general and specialized clerical work for the Records Section for the City of Victoria Police Department.

Essential duties and responsibilities may include, but are not limited to, the following:

• Answers phones and provides information or redirects calls to appropriate personnel or department; responds to internal and external requests; collects and distributes mail to various City departments.
• Sorts and scans paper documents into appropriate computer system; makes copies and forwards to necessary agency or personnel.
• Uploads photos; reviews case supplements; adds or changes charges as requested by officers or detectives; closes cases instructed; forwards cases to the appropriate personal or cooperating agencies.
• Verifies and logs paper documents scanned and entered in the system; makes appropriate redactions for requested information; performs quality control of reports and data entry; completes necessary redactions on records.
• Inputs information, such as crash reports to our online service.
• Conducts background security checks for the different branches of the military, DPS, CPS, FBI, office personal, and community members; schedules Police escorts for funerals and oversized loads.
• Performs related duties as required or assigned.

Work is performed in a standard office environment.

Required qualifications:

• High School diploma or GED
• 2 years of general office or clerical experience
• Valid Driver License
• Applicable local, state, federal laws and ordinances.
• Records maintenance and retention practices and procedure.
• Customer service principles, practices and etiquette.
• Handling and maintaining the confidentiality of sensitive information.
• Organizing work and setting priorities to meet deadlines.
• Operating a computer and other standard office equipment.
• Typing and entering data with speed and accuracy.
• Maintaining records and filing systems.
• Preparing clear and concise reports
• Communicating effectively both verbally and in writing

The City of Victoria offers a complete benefits package to full-time employees that includes but not limited to: health, dental and vision insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Texas Municipal Retirement System (TMRS) with a 2:1 City match, short and long-term disability, holidays, vacation, sick leave, paid parental leave, longevity pay and credit union. Check out our great Wellness Programs! Please visit the Human Resources Department's benefits page for more details.

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