Job Description

Job Description

Job Description

Position Summary

We are seeking a Senior Property Manager to lead the day-to-day operations of our residential property portfolio. The ideal candidate is a highly organized, experienced property management professional who thrives in a collaborative, fast-moving environment. This role requires strong leadership, excellent communication skills, and a strategic mindset to maintain high occupancy, enforce lease compliance, and ensure outstanding tenant satisfaction.

Key Responsibilities

Property Operations & Oversight

• Oversee daily operations of a portfolio of residential properties (scattered site or multifamily)

• Conduct regular property inspections to ensure curb appeal, safety, and maintenance standards

• Coordinate with in-house maintenance staff and vendors to ensure timely completion of work orders and capital projects

• Enforce lease terms, handle lease violations, and oversee eviction proceedings as needed

Team Leadership & Collaboration

• Supervise and support accounts, customer service, and leasing

• Provide regular coaching, feedback, and performance reviews to staff

• Collaborate with the Director of Operations and Owner to identify and execute strategic property goals

Resident Relations & Retention

• Respond to escalated resident concerns and ensure timely resolution of issues

• Build strong relationships with residents to promote retention and community satisfaction

• Oversee resident move-in/move-out processes, ensuring quality control and timely turnovers

Leasing & Financial Performance

• Monitor occupancy and leasing performance; work closely with the leasing team to meet leasing goals

• Recommend rental pricing adjustments based on market data

Compliance & Reporting

• Ensure properties meet all local housing codes, licensing, and fair housing regulations

• Maintain accurate records in property management software 

• Generate reports on occupancy, maintenance, delinquencies, and performance KPIs

Qualifications

• Minimum 10+ years of residential property management experience (multifamily or scattered-site)

• Prior supervisory experience required

• Strong knowledge of landlord-tenant law and fair housing regulations

• Excellent communication, conflict resolution, and time management skills

• Proficiency with property management software and Microsoft Office Suite

• High school diploma or equivalent required; Bachelor's degree preferred

• CAM, ARM, or similar certification preferred

• Valid driver’s license and reliable transportation required

Annual bonuses up to $12,000. 

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